|
Some customers believe a recall should be issued for the slipping
transmissions
By JOHN O'DELL
Los Angeles Times Staff Writer
September 11 2002
Matthew Veno spotted an opening in the early-morning rush-hour
traffic and stabbed the accelerator. His year-old Acura TL Type-S
surged forward, hitting close to 80 mph on Boston's Route 3. Then,
with no warning, the five-speed automatic transmission slipped from
fifth to second, pulling the car up as sharply as if he had slammed
on the brakes.
"Fortunately, the people behind me were able to swerve, so there
wasn't an accident," the 23-year-old computer engineer recalled. "But
it could have been pretty bad."
When Veno's $34,000 Acura spontaneously downshifted, the engine kept
racing and the crankshaft revolutions, or RPMs, went through the
roof, kicking in a limiter that cuts off the engine to avoid damage.
"That caused even more jerkiness, and at 80 it started the car
swerving from side to side on a two-lane highway. I almost slammed
into a construction barrier," Veno said. "It was the scariest time
I've ever had in a car. If the traction control hadn't been on, I
would have lost it."
Veno's dealer arranged for the car to be towed and replaced the faulty
transmission under warranty and without argument.
It is one of almost 16,000 Honda and Acura automatic transmissions
American Honda Motor Co. has replaced in the last two years, leading
some owners to begin questioning the company's reputation for
building bulletproof cars.
Others, such as Kathy Lammens, say American Honda should order an
immediate recall.
"They need to do it for the people's sake," said the 38-year-old
Placentia resident, whose 2001 Acura CL's automatic transmission
failed completely the day after it slipped into second gear at 65 mph
on the Costa Mesa Freeway late last month.
When the downshift occurred, Lammens said, she was heading home from
work on a fairly empty freeway.
"It felt like I'd suddenly slammed on the brakes," she said, "but the
engine was straining.... And there was no one behind me, which is
good because the brake lights don't go on when that happens, so
there's no warning to anyone following."
Lammens said her Acura dealer agreed immediately to replace the
transmission but told her he could not give her a completion date.
"I asked why, and I was stunned," she said. Lammens was told she was
27th on a regional waiting list for replacement of five-speed
automatic transmissions for late-model Acura CLs.
Mike Spencer, a spokesman for Acura, Honda's sport-luxury division,
confirmed that there has been a "higher than normal incidence" of
problems with two Honda-built automatic transmissions. Although many
involve high-performance models such as the 260-horsepower Acura Type-
S, others afflict 200-horsepower V-6 Honda Accords and 240-horsepower
Odyssey minivans not usually associated with racing and speeding
abuses.
The two transmissions are the five-speed used in V-6-equipped Acuras
since the 2000 model year and in Honda Odysseys since the 2002 model
year; and the four-speed automatic used in V-6 Honda Accords since
2000 and in 2000 and 2001 Odysseys.
Of 1 million vehicles sold in the U.S. with those transmissions,
Spencer said, Honda has replaced the transmissions in about 16,000,
or 1.6%.
No accidents or injuries have been reported, and a spokesman for the
National Highway Traffic Safety Administration said that though the
agency has received a number of Honda and Acura transmission failure
complaints, the screening staff that checks reports for safety issues
has not recommended that an investigation be opened. Reports to the
agency can be filed online at www.nhtsa.dot.gov.
Spencer said the number and severity of transmission problems, though
exceeding Honda's tolerance, are not enough to warrant a recall.
Nor has Honda issued a service bulletin to alert dealers to the
potential for trouble, he said.
Company policy prohibits dea
|